New DI hours increase access to care
Diagnostic imaging (DI) has revolutionized how we diagnose and treat patients. Thanks to technology like x-rays, CT scans, ultrasounds, MRIs and nuclear medicine, health care professionals can easily look inside the human body and catch many diseases and problems even sooner, allowing for earlier treatment and better outcomes.
At Osler, our DI department is very busy. Last year, we performed more than 493,000 DI tests and scans. To keep up with the growing demand for imaging services, we expanded our DI hours at both Brampton Civic and Etobicoke General, including 24/7 MRI service and increased hours for CT, ultrasound and nuclear medicine during the week and on weekends. In doing so, we reduced the number of people who have to return to our ED for diagnostic imaging by a significant 68 per cent – well surpassing our original goal of 15 per cent.
For inpatients, these increased hours have resulted in faster turnaround times for tests and scans. We can now see more patients and spread them more evenly throughout the day, reducing backlogs and creating a more efficient system.
In addition, we also introduced Advanced Practice Coordinators (APC) at each site to act as a central point of contact for all DI bookings. The APCs assist in preparing the patients, screening, and coordinating DI appointments.
These new DI hours and services help us to go beyond for our patients as we live up to our Mission: innovative health care delivered with compassion.